Service and Support

As of January 1, 2023-Colorado Orders Prohibited: We have deregistered with the Secretary of State and the Department of Revenue in Colorado. Our apologies as we are no longer authorized to sell to customers in that state. Should our territories expand in the future, we will reactivate our registrations as needed.

Ink & Toner Finder

Focus on your core business and work confidently, knowing that your printing and scanning technology requirements will be expertly met.

We take great pride in our staff of award-winning, factory-certified technicians. From installations that avoid workflow disruption to immediate response service calls that prevent costly downtime, you can feel confident knowing that M5D works to protect your equipment investment with our comprehensive service plans.

Responsiveness
1-800 hotline from 8:00 AM to 4:00 PM
24/7 message line – (800) 377.6364
All calls and call history are logged and tracked electronically
Same-day/next-day call-back or on-site response

Experience
1,500-plus wide-format systems installed, more than 200 3D printers installed
Hardware service integrator since 1986

Resources
Vans stocked with high-use parts
In-stock part inventory on hand
Overnight shipping agreements with part vendors
Genuine supplies available through our online store

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